QNET expresses its deep concern over the recent events in Ndadjé district, Mbour, where several of our independent representatives were subjected to unwarranted acts of violence by a group of residents. We vehemently condemn such actions and are grateful for the prompt and effective response of the local police, who ensured the safety of individuals and property in the affected area.
Recent news coverage of the incident has unfortunately suggested an inaccurate portrayal of QNET’s operations, insinuating our distributors partake in deceptive practices aimed at job seekers. It’s crucial to set the record straight: QNET does not have employees in Senegal. Instead, we provide an opportunity to individuals to register as distributors of our products and act as independent sales representatives who make commissions on the products they sell. These individuals are entrepreneurs in their own right, leveraging the QNET platform exclusively to market our products and earn commission from product sales.
In response to the incident, Mr. Biram Fall, Regional General Manager for Sub-Saharan Africa at QNET, expressed his dismay: “The actions taken by some individuals in Mbour are deeply troubling and entirely indefensible. It is important to remember that there are legitimate and lawful channels available for addressing grievances. We urge the public to utilize these mechanisms rather than resort to violence. We also extend our appreciation to the Mbour Police for their decisive and timely actions.”
Mr. Fall also highlighted the company’s proactive measures to prevent misuse of its name and to address any concerns the public may have: “Since 1 September 2023, we have been operating a WhatsApp Compliance Hotline (+233256630005), available 24/7, to facilitate reports of any misconduct associated with QNET’s operations or individuals exploiting our name for unethical purposes. This service is accessible to our customers and the general public in Senegal and across Sub-Saharan Africa region offering support in both French and English.”
QNET has proactively addressed misinformation surrounding the company through extensive social media campaigns and is also focused on combating the rise of fraudulent incidents by individuals who misuse the company name for illegal activities through various initiatives. The most recent measure is the launch of the Say NO! Awareness Campaign currently in progress in Senegal, Nigeria, and Burkina Faso. The campaign focuses on educating communities about the dangers posed by counterfeit job offers, often utilized by fraudsters to lure individuals into human trafficking. To counter disinformation and promote awareness, interested parties can access further details at the dedicated website: https://www.directsellingdisinformation.org/.
As a responsible corporate entity, QNET encourages everyone to pursue justice through appropriate legal avenues and to eschew violence. We remain committed to collaborating with law enforcement to ensure that any criminal behaviour is appropriately sanctioned in accordance with the law.
QNET is determined to overcome the challenges posed by misrepresentations of our brand. We will intensify our efforts in educating the public about our products and services, and we will enforce rigorous policies and procedures to protect our customers from fraudulent or illegal activities.
